Shared Services.
Improve and streamline your change management process.
Leadership connection
- Enable two-way communication from the leaders in the boardroom to the Firstline Workforce
- Improve and streamline the change management process
- Align people around a purpose and goals by breaking down barriers between leadership and the organization
- Communicate consistently about a company’s mission, values, and strategic initiatives. Broadcast company meetings to spark moments of high engagement
- Sustain engagement in a forum for ongoing dialogue, where people can ask questions and where leadership can clarify vision, strategy, objectives, and culture
- Understand your organization’s own best practices to create change
Communities of interest or practice
- Communicates at scale to keep people informed and involved
- Support internal communicators to create community around project or other corporate initiatives.
- Listen and collect customer feedback and engage customers in external groups
- Foster conversations that support learning and development, for new employees in the context of work and process
- Create a channel for field reps to talk with internal product teams
- Organize around common interests to share information, ideas, and best practices
Engage Firstline Workers
- Support workers who are the first to engage customers
- Streamline new employee onboarding to speed up learning and development
- Empower flexible workstyles and remote workers
- Give employees in your Firstline Workforce the ability to provide feedback and escalate issues
- Improve HR connections and communication with Firstline Workers
